Health Plans & Insurance Benefits

Some insurance plans provide benefits for Mental Health Services and several of our providers accept Insurance. Please call the office to see which provider is covered under your insurance plan.

In order to be eligible for insurance reimbursement, the patient must be assessed with a mental health diagnosis—something that only a therapist licensed in the state the patient resides can provide—after an initial diagnostic assessment.

All medical diagnoses, including those in the mental health categories, become part of a patient's medical record. If one does not meet the criteria for a diagnostic assessment, they are not eligible for insurance reimbursement.

Many who do not qualify for a diagnosis, or who are not interested in a mental health assessment, opt to pay for services out-of-pocket or choose services like Wellness Coaching or short-term consultations.

If you do choose to see a Symmetry Solutions therapist who is:

  • licensed to practice in the state you reside

  • "in-network" or Out of Network with your insurance company

then we will submit an invoice for insurance reimbursement on our end.

Regardless of whether your therapist is in-network or out of network, you may still need to meet a deductible or pay a co-payment depending on your particular plan. Patients are responsible for co-payments or services not covered by their insurance plan(s).

Your health insurance contract is between you and your insurance company.  Insurance companies write plans with a myriad of coverage policies and benefits that make it impossible for us to know each and every plan.  Therefore, please contact your insurance company or your company benefits administrator regarding your specific coverage for behavioral health.  You are responsible for any amount not covered by your plan.

** We do not take Medicare or Medicaid of any kind

HSA Savings Accounts (HSA) payments are accepted by Symmetry Solutions for therapy and coaching sessions.

If you have any questions or concerns about billing, insurance benefits, or what plans Symmetry Solutions providers work with, please call 1-208-391-7804 or email billing.symmetrysols@gmail.com

You have the right to receive a “Good Faith Estimate” Explaining How Much Your Care Will Cost

Under the law, mental health care providers need to give clients who do not have insurance or who are not using insurance an estimate of the expected charges for medical services, including mental health therapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

Click here to download a PDF of this notice. 

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

“Letting go of the demands of ‘who we should be’ frees up our energy to become our best selves.”

—Lisa Butterworth, LPC, NCC